Privacy Policy

1. Information We Collect

At LS Entreprises, we collect information that you provide directly to us when you:

• Fill out contact forms or inquiry forms on our website
• Subscribe to our newsletter or blog updates
• Communicate with us via email, phone, or WhatsApp
• Apply for partnership or franchise opportunities
• Use our services or request consultations

1.1 Personal Information

This may include:

• Name and contact details (email, phone number)
• Company name and business information
• Location and address details
• Investment capacity and business interests
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Respond to your inquiries and requests
• Provide franchise and consulting services
• Process partnership applications
• Deliver requested information and resources

2.2 Communication

• Send updates about our services and opportunities
• Provide industry insights and business tips
• Share relevant franchise opportunities
• Notify you about events or webinars

2.3 Business Operations

• Improve our website and services
• Analyze user behavior and preferences
• Conduct market research
• Ensure security and prevent fraud

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

3.1 With Your Consent

We will share your information when you explicitly agree to it.

3.2 Business Partners

When you express interest in specific franchise opportunities (e.g., YLG), we may share relevant information with the partner brand to facilitate the opportunity.

3.3 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Email delivery services
• Website hosting and maintenance
• Analytics and data processing
• Customer relationship management

3.4 Legal Requirements

We may disclose your information if required by law, legal process, or governmental request, or to:

• Comply with applicable laws and regulations
• Respond to legal proceedings or court orders
• Protect our rights, privacy, safety, or property
• Prevent fraud or illegal activities

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. We use:

5.1 Essential Cookies

Required for website functionality, such as session management and security features.

5.2 Analytics Cookies

Help us understand how visitors use our website to improve user experience.

5.3 Marketing Cookies

Used to deliver relevant content and track advertising effectiveness.

You can control cookie preferences through your browser settings. Note that disabling cookies may limit some website functionality.

6. Your Rights and Choices

Under applicable data protection laws, you have the following rights:

6.1 Access and Correction

You can request access to your personal information and ask us to correct any inaccuracies.

6.2 Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

6.3 Opt-Out

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us.

6.4 Data Portability

You can request a copy of your personal information in a structured, commonly used format.

6.5 Objection

You can object to processing of your personal information for specific purposes.

To exercise these rights, contact us at: hello@lsentreprises.in

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Generally, we retain:

• Contact form submissions: 2 years
• Partnership applications: 3 years
• Customer records: Duration of relationship + 3 years
• Financial records: 7 years (as per Indian regulations)

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for material changes (if applicable)

Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Compliance with Indian Laws

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023
• Other applicable Indian data protection regulations

13. Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, we have appointed a Grievance Officer to address your concerns regarding data protection and privacy.

Grievance Officer:
Name: LS Entreprises Compliance Team
Email: hello@lsentreprises.in
Address: 150, Attipattu, Sri Devi Nagar, Near Sri Devi Nagar Water Tank, Vallur, Chennai, Tamil Nadu 600120, India
Response Time: Within 30 days of receipt of complaint

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: